From the moment a booking is created to the moment the guest opens their room door, nobody needs to make a phone call, hand over a key or set a thermostat. Hotelio runs operations. Greponis brings the building into the same system.
Seven stages. At none of them does anyone on staff need to type, call or wait, except for exceptions.
The reservation arrives from the PMS or the channel manager and Hotelio reads it immediately. The guest file is created. Nobody types anything a second time.
Confirmation and instructions reach the guest by message on their phone. The AI answers 24/7 on WhatsApp, phone and email in 30+ languages, and hands anything it cannot handle to a person.
Through the guest portal the guest fills in their details and settles any payments due. By the time they arrive, check-in is already done.
Housekeeping is notified and the room is marked ready once cleaned. Air conditioning comes out of energy-saving mode before arrival, so the room greets the guest at a comfortable temperature.
The guest receives a code for the property entrance and for their room, valid only for their stay. There is no key to hand over, lose or copy.
Air conditioning pauses when the balcony door opens and ventilation follows humidity. If the guest needs something, they ask from their phone and the AI either handles it or passes it to staff.
The code expires, the room drops into energy-saving mode and joins the cleaning list. Reception sees the status of every room and the energy use on a single screen.
You do not change your PMS. Hotelio connects to the one you already use and adds an AI staff layer on top.
Yes. Hotelio reads the booking, informs the guest, completes online check-in and notifies housekeeping. Greponis building automation prepares the room and gives the guest a personal door code. Staff step in only for exceptions.
No. Hotelio connects to the PMS you already use and does not replace it.
Hotelio replies automatically in the guest's own language, in 30+ languages, around the clock, over WhatsApp, phone and email.
Hotelio works within the rules the property sets and hands anything it cannot handle to a person. Staff approve, the AI proposes.
Greponis handles the survey, installation and maintenance of the equipment in the building. Hotelio provides the software and trains the AI on your property. You get one partner for the building and one platform for operations.
After a site survey, yes. The survey shows which existing equipment can be connected and what needs to be added.
It depends on the size of the hotel and the functions you choose. We do not publish prices. The site visit and the written proposal are free and carry no obligation.
Email us the property you have in mind and a phone number where we can reach you.
Mention the scope — smart hotel, building automation, energy, access control, cameras, alarm or fire detection — so we can reply with something specific.
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